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LEAVE THE NAS ALONE AT THIS POINT! DO NOT TURN IT OFF OR UNPLUG THE POWER CORD. The LED on the LAN port of the NAS should be flashing for the first few seconds and then glows green or orange.ġ8. The Status LED of the NAS should be flashing red and green and then glows red.ġ7. Please keep holding the RESET button and Power button until you hear two short beeps in about 5-8 seconds. Then press the Power button on the front panel to power on the NAS at the meanwhile.ġ6. Use a pen or any pointed object to press and hold the RESET button. Find the RESET button of the NAS (see below).ġ5. If it doesn't work try it again with LAN 1ġ4. If your NAS includes two LAN ports, please connect LAN 2 of the NAS to the PC. #Get qfinder link failes PcConnect the NAS to the PC directly by an Ethernet cable. Power off the NAS and remove all hard disks.ġ3. When the login prompt is shown, go to next step. #Get qfinder link failes software(If you get a message about software updates, click "Remind Me Later")ġ1. The virtual machine will start booting in a window. Under "Network Adapter", select Network Connection as "Bridged", then click "Close"ġ0. For virtual machine name and disk settings, click "Next".ĩ. Select "Linux" and "Ubuntu", click "Next"ħ. #Get qfinder link failes isoSelect "Installer disc image file (iso)", and choose the ISO file downloaded in Step 1. Run VMware Player, and click on "Create a New Virtual Machine"ĥ. Disconnect any wireless network connections on your PCĤ. Download the live CD ISO image from the following links:įor all TS-x10, TS-x12, TS-x19, TS-x20, TS-x21 series, please use the folloiwng link:įor TS-112P, TS-212P, TS-212E and HS-210, please use the following link:ģ. Instructions for NAS Recovery - Method 1 (VMware Player)įollow the steps below to recover the NAS.ġ. If you only hear a short beep or do not hear any beep, follow the instructions of this guide to recover your NAS. After the short beep, wait for two minutes to check if you hear a long beep.Ħ. Wait for ten seconds and check if you hear a short beep.ĥ. To verify if this guide applies to your NAS, follow the steps below:Ĥ. #Get qfinder link failes updateThis firmware recovery guide is intended for users who encounter system startup failure due to incomplete or unsuccessful firmware update caused by power outage or network disconnection during the process.
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